Shipping and delivery dates for any and all limited edition and pre-order sales are not guaranteed unless otherwise specified.
Returns and exchanges will not be accepted for limited edition merchandise.
- If your package is returned to our facility due to shipping error, we will contact you for an updated address via the e-mail provided with your shipping information. If we do not receive a response within 10 business days, we hold the right to refund your order.
DIGITAL MUSIC PURCHASES ARE NON-REFUNDABLE
Once you complete a purchase of downloadable or streaming music, the sale is final, complete, and non-refundable. Under no circumstances will the portion of your order that contains digital music be refundable.
If you have trouble accessing the music, please email our customer care team and we will ensure that you can access the music.